Privacy Policy

Scope

This policy explains how Cloudroutebase (“we”) handles personal information when you visit cloudroutebase.digital or contact us about application analytics services.

Controller

Cloudroutebase, Mueang, Ao Nang, Krabi, 81000, Thailand. Email: hello@cloudroutebase.digital. Phone: 075 695 288.

Information we collect

• Contact details you submit (name, email, message content, service interest).
• Technical data such as browser type, approximate region, and pages viewed when cookies or similar technologies are allowed.
• Business information you share during an engagement (which may include employee contacts and product analytics metadata).

How we use information

• To respond to inquiries and prepare proposals.
• To deliver contracted advisory services.
• To operate and improve the website when analytics cookies are accepted.
• To meet legal and accounting obligations.

Legal bases

Where applicable, we rely on contract performance, legitimate interests in operating an advisory practice, consent for non-essential cookies, and legal obligations.

Sharing

We do not sell personal information. We may share data with service providers who host email or infrastructure under confidentiality obligations, or when required by law.

Retention

Inquiry records are kept as long as needed to manage the relationship and for a reasonable archival period afterward. Engagement records follow the timeline in the statement of work and applicable law.

International transfers

We are based in Thailand and may work with remote tools that process data in other countries. We take reasonable steps to protect information in transit and at rest.

Your choices

You may request access, correction, or deletion of personal information we hold about you, subject to legal limits. Cookie preferences can be changed by clearing site storage and revisiting the banner options.

Children

Our services are directed to businesses and professionals, not children.

Contact

Privacy questions: hello@cloudroutebase.digital or 075 695 288.