Privacy notice
Last updated: 1 September 2026
Data controller
Cloudroutebase Co., Ltd. is the data controller for personal data collected through cloudroutebase.digital and during analysis engagements. Contact: hello@cloudroutebase.digital, 027393404, Street: Lardkrabang; City: Lat Krabang; State/province/area: Bangkok; Zip code: 10520; Country calling code: +66; Country: Thailand.
Data we collect
Contact forms collect name, email, optional analysis interest, and message content. During engagements we may process business contact details and materials you provide (for example analytics exports that may incidentally include identifiers). We do not intentionally collect sensitive personal data through the public website.
Purposes
We use personal data to respond to inquiries, prepare estimates, perform contracted cross-device user behavior analysis, invoice, and improve site reliability. Essential cookies support basic site function; optional analytics cookies run only if you accept them via the banner.
Retention
Inquiry messages are retained up to 24 months unless a longer period is required for an active engagement or legal obligation. Engagement working files follow the retention schedule in the statement of work, typically 36 months after project close, then deletion or anonymization.
Your rights
Subject to Thai personal data protection law, you may request access, correction, deletion, restriction, or objection regarding your personal data, and you may withdraw consent for optional cookies. Email hello@cloudroutebase.digital to exercise these rights. You may also lodge a complaint with the competent authority in Thailand.
International transfers
Our primary operations are in Thailand. If a processor outside Thailand is used (for example email or document hosting), we apply contractual and organizational safeguards appropriate to the transfer and the nature of the data.
More detail on cookies
See our cookies page for types, durations, and how to change your choice.